Service (Business)

Business ServiceRapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. Convenient payroll options for businesses of all sizes. Plus, take advantage of human resource and payroll solutions Footnote (Opens Overlay) delivered by ADP®. As part of the Indonesian Government’s Program Indonesia Sehat (Healthy Indonesia Programme), Telkom Solution develops an integrated system called Digital Healthcare Solution that will connect the Government, Medical Institutions, and the people.

The service desk is the single point of contact for IT Support, managing incidents and service requests, and handling communication with users. Automated ticket tracking, routing, and email notifications help resolve issues and requests efficiently, and self-service access for users helps them find answers to common problems quickly. With the right tool set your service desk can improve IT and business processes across the organization to run more efficiently.

Service management is a generic activity which didn’t originate from the IT industry, and therefore is much bigger and more widely applied than IT service management or business service management. BSM and ITSM can be considered as applications of service management in a specific context.

By explaining alternative payment structures to clients (which can result in a smaller total payment in a shorter period of time), mortgage and debt-reduction-service professionals are helping to relieve America’s debt-one citizen at a time. You can map business services after you complete the Service Mapping setup.

Telkom Solution has designed Digital Resources and Utility Solution, an ICT-based answer that facilitates the operations management in mining and constructions. This solution proves our commitment in supporting the Government’s program to increase the value of the country’s oil and gas industries.